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We take the protection of privacy
seriously and this statement outlines
the policies in place as at May 2002.
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How we Collect Information |
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Our company and its related companies
collect information |
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from the use of its web sites
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from application forms |
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from use of its connectivity services |
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from use of its proxies |
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from resellers and affiliates |
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from third parties |
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where legally required to do so |
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We may combine information with that
available from third parties or public
sources. You may not purchase or use our
services anonymously, you must provide
correct and accurate contact details,
and details of the legal entity such as
ABN and ACN. |
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Children |
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We do not collect information on
children under 13 years of age.
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How we use Private Information |
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We use private information to
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Identify you for permission to access
our services |
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Provide you with invoices |
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Gain an understanding of your needs in
relation to our service and potential
services |
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Check for credit worthiness or fraud |
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Contact you where necessary in
relation to your use of our services |
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Provide news letters and outage and
other notifications |
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Marketing purposes |
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Test and develop our services and
systems |
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Management purposes |
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Research purposes |
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How we use Cookies |
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Cookies are used to identify you to our
web servers. This information can then
be used to customise the web site or set
preferences for you. This information is
collected and used for internal
marketing purposes. |
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How we Share Information |
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We do not sell your information to third
parties but may share it with related
companies, as defined by the national
privacy Act. We may also share
statistical information with third
parties, without disclosing individual
details, unless those details are
necessary for fulfilling a service order
you have requested. For example a
carriage service or a domain name
contract. |
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We may disclose details to, and collect
details from, credit or fraud agencies,
or debt recovery agencies for
verification purposes, or for debt
reporting or collection purposes. |
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We may also disclose details about you
to |
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government and regulatory authorities
and other organisations, as required
or authorised by law |
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our professional advisers, including
our accountants, auditors and lawyers
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organisation involved in sale or
transfer of our assets or managing
corporate risk and corporate funding |
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Security and Accuracy of your
Information |
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We take reasonable steps to protect your
information from misuse, loss, and from
unauthorised access. |
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All staff are instructed not to disclose
private information to anyone. We take
security very seriously and have state
of the art systems to ensure security of
all information. |
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We attempt to keep all information up to
date but we rely on you to inform us of
any changes of your details. |
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Access to your Information |
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You can request specific details of
information we have about you or copies
of the actual information by writing to
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The Privacy Officer
PO Box 8086
Brighton East VIC 3187 |
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We may charge you a handling and
materials fee depending on
circumstances. |
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Removal of your Information |
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You may request in writing that certain
information about you is removed, which
we will comply with, provided that
information is not necessary for tax
purposes or to identify you or for
contractual reasons. We will not
consider requests to alter or remove
statistical information. We can not
prevent our web servers from issuing
cookies, it is your responsibility to
refuse acceptance of these if you so
wish.
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